Cookies Policy

1. What are cookies?

Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-enabled device. They allow the website to recognise your device and remember certain information about your visit. Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with other information we hold about you and may then be treated as personal information under applicable privacy laws.

Cookies can be temporary or persistent. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains active depends on its purpose, your browser settings and the cookie provider.

We may also use technologies that perform a similar function to cookies, including pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to all of these technologies as cookies unless a separate distinction is needed.

Why cookies are used

Cookies help websites work efficiently and provide information to the website operator. They can remember your preferences, support account and security functions, help us understand how visitors use the website and assist with relevant communications. Some cookies are placed by us, while others may be placed by service providers that perform functions on our behalf.

Cookies cannot normally be used to access files stored on your device or to run programmes. They are not a substitute for account security measures. You should continue to protect your account details, use appropriate device security and avoid sharing passwords or authentication information.

2. Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support page navigation, account access, session management, fraud prevention, security controls, responsible gambling features and other essential services. Without these cookies, parts of the website may not operate correctly. Because they are necessary for the website to function, they may not always be available for opt-out through website cookie controls.

Functional cookies

Functional cookies allow the website to remember choices you make, such as language, region, display preferences or other settings. They can make your visits more convenient and help provide a consistent experience. If you disable these cookies, some preferences may not be remembered and you may need to enter them again.

Analytics and performance cookies

These cookies help us understand how visitors use the website. They may show which pages are visited, how users move around the site, whether pages load correctly and whether website features are useful. We use this information in an aggregated or otherwise analysed form to maintain, test and improve the website, its content and its performance.

Advertising and marketing cookies

Where used and permitted, these cookies may help us or our service providers measure campaigns, understand interactions with promotional content and show communications that may be more relevant to your interests. They may also help limit repeated advertising and assess the effectiveness of marketing activity. We will handle these cookies in accordance with applicable consent and privacy requirements.

Security, fraud and compliance cookies

Some cookies and similar technologies help identify unusual activity, protect accounts, reduce fraud, support age and identity checks, maintain platform integrity and meet legal or regulatory obligations. These technologies may collect information about a device, browser, network connection and interactions with the website. They are used to help protect players, the website and the wider gambling environment.

• A cookie may remember that a security check has been completed during a session.
• A cookie may help detect repeated or automated attempts to access an account.
• A cookie may help preserve responsible gambling settings or restrictions.
• A cookie may help us investigate technical incidents or suspected misuse.

3. Third-party cookies and similar technologies

Some functions on the website may be supported by third-party providers. These providers may set or access cookies and similar technologies on our behalf, or may process information under their own privacy notices. Examples can include providers of website analytics, security, payment-related services, customer support, content delivery and advertising measurement.

Third-party providers may use information collected through their technologies to provide services, maintain security, prepare reports, measure performance or comply with their legal obligations. Their handling of information may be governed by their own terms and privacy policies. We encourage you to review relevant third-party information when it is made available.

We do not control every technology operated by an external website or service. If you follow a link from our website to another site, that site may use cookies according to its own policy. This Cookies Policy does not apply to websites, applications or services that are not operated by United Casino.

The providers and cookie technologies used on the website may change over time as services, security requirements and legal obligations change. We may update our cookie information or preference tools to reflect those changes. A current cookie preference panel, where available, may provide further information about categories, providers and retention periods.

4. Managing cookies and your choices

You may be able to manage cookies through the cookie banner or preference tool displayed on the website. Depending on the technology and your location, you may be able to accept all cookies, reject non-essential cookies or select individual cookie categories. Your choices may be stored in a preference cookie so that we can remember them. If you delete that preference cookie, you may be asked to make your choices again.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. The method differs between browsers and devices, so you should check the relevant help or settings menu. You may also be able to control certain mobile advertising or tracking settings through your device operating system.

1. Open your browser or device privacy and security settings.
2. Review the available cookie, site data or tracking controls.
3. Choose whether to block, delete or restrict cookies.
4. Close and reopen the browser if required for the changes to apply.

Blocking or deleting cookies may affect the availability and performance of the website. In particular, essential functions such as account access, security checks, session continuity, preferences, responsible gambling tools or other interactive features may not work as intended. If you use more than one browser or device, you may need to manage your settings separately on each one.

Cookie controls do not necessarily remove information that has already been collected or stored in account, transaction, security or other business records. Requests concerning personal information are handled under our Privacy Policy and applicable Australian privacy requirements. We may retain information where reasonably necessary for security, legal, regulatory, dispute resolution, responsible gambling, fraud prevention or other legitimate purposes.

Consent and withdrawal

Where consent is required, you may withdraw or change your consent for non-essential cookies at any time through the available preference controls. Withdrawal will not affect processing that occurred before your choice was changed, and it may not remove strictly necessary cookies. Some services may be unavailable or less personalised after non-essential cookies are disabled.

5. Privacy, updates and questions

Information collected through cookies may include an IP address, browser type, device details, operating system, approximate location, pages viewed, links selected, visit times, referral information and interactions with website features. The information collected will depend on the cookies enabled, the services used and your settings. We handle personal information in accordance with our Privacy Policy and applicable Australian law.

Cookies may involve the handling of information outside Australia where service providers, technical systems or hosting arrangements are located in other countries. Any such handling will be managed in accordance with applicable privacy obligations and our Privacy Policy. You should read the Privacy Policy for information about collection, use, disclosure, overseas handling, retention and your privacy rights.

We may update this Cookies Policy from time to time to reflect changes to the website, technology, service providers, legal requirements or our practices. The updated version will be published on this page with a revised date where appropriate. We recommend checking this page periodically so that you remain informed about how cookies are used.

If you have a question about cookies, privacy or the choices available to you, please use the contact or support options provided on the United Casino website. Do not include passwords, payment details or other sensitive account information in an enquiry unless specifically requested through a secure process.

By using the website after this policy has been updated, you acknowledge the updated information, subject to any consent requirements that apply. This policy does not change any rights or obligations set out in the website terms, Privacy Policy, responsible gambling information or other applicable policies.